We get a lotta questions, and we sure do our best to answer ’em all. Here’s some we get the most. If you don't see what you're looking for, give us a holler and we'll get back to you right quick.
- My Pappas Gift Card is not working, or I need help with my order.
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Answer:
For inquiries regarding your Pappas Restaurants Gift Card, please fill out the Gift Card form here so we can get back to you quickly.
To contact a Gift Card Specialist by phone, please call 1-87-PAPPAS-4-U. We respond Monday through Friday 9am and 4pm CST.
- How can I make a reservation?
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Answer:
No reservation is necessary. Pappas Bar-B-Q offers walk-in dining, drive-thru or to-go for your convenience.
- Can I get the recipe for my favorite dish?
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Answer:
We appreciate your interest in preparing our menu items at home. Our recipes are proprietary and as such are not published. You can always place a To-Go order from Pappas Bar-B-Q and enjoy it at home.
- What if I have special dietary needs like an allergy to certain foods or ingredients?
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Answer:
We work hard to offer our Guests outstanding service and accommodating dietary requirements is part of that service. Please share your dietary restrictions or special requests with your server, and they will help you determine which items are appropriate for you to order. We will do our best to accommodate you.
- Do you ever donate to local charities or events?
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Answer:
At Pappas Bar-B-Q, we support causes that focus on ending hunger, encouraging literacy and education, and championing community initiatives which benefit disadvantaged children. You can learn more about how Pappas supports the communities we serve as well as where to send your proposal by clicking here.
- I'm planning a party at my house. Can I get it catered by Pappas Bar-B-Q?
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Answer:
Full-service catering is available in the greater Houston area. Visit PappasCatering.com to view menus and learn more.
We offer delivery service for many of our concepts in Houston and Dallas. For more information, including menus and pricing, visit PappasDelivery.com.
We also have a great range of party packages available to-go. Place your curbside pickup order at order.pappasbbq.com.
- Do you ship food?
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Answer:
No, we do not currently ship food. We only use the freshest ingredients; therefore, many of the Pappas Bar-B-Q menu items are not conducive to shipping.
- Do you offer franchise opportunities?
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Answer:
All Pappas Bar-B-Q restaurants are owned and operated by Pappas Restaurants, Inc. We are a private, family organization owned by Harris and Chris Pappas. We do not offer franchising.
- How can I find out about specials and promotions from Pappas Bar-B-Q?
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Answer:
Join our E-Mail Club for periodic messages regarding news, promotions and special offers from Pappas Bar-B-Q. And don't forget to find us on social: Instagram, Facebook and X!
- Who do I contact regarding real estate inquires?
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Answer:
Please direct all real estate inquiries to [email protected].
