We get a lotta questions, and we sure do our best to answer ’em all. Here’s some we get the most. If you don't see what you're looking for, give us a holler and we'll get back to you right quick.
- My Pappas Gift Card is not working, or I need help with my order.
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Answer:
For inquiries regarding your Pappas Restaurants Gift Card, please fill out the Gift Card form here so we can get back to you quickly.
To contact a Gift Card Specialist by phone, please call 1-87-PAPPAS-4-U. We respond Monday through Friday 9am and 4pm CST.
- How can I make a reservation?
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Answer:
To make a reservation, select your favorite location. After selecting your location, the Reservations option is posted below the restaurant location address and telephone number.
- Can I get the recipe for my favorite dish?
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Answer:
We appreciate your interest in preparing our menu items at home. Our recipes are proprietary and as such are not published. You can always place a To-Go order from Pappas Bar-B-Q and enjoy it at home.
- What if I have special dietary needs like an allergy to certain foods or ingredients?
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Answer:
We work hard to offer our Guests outstanding service and accommodating dietary requirements is part of that service. Please share your dietary restrictions or special requests with your server, and they will help you determine which items are appropriate for you to order. We will do our best to accommodate you.
- Do you ever donate to local charities or events?
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Answer:
At Pappas Bar-B-Q, we support causes that focus on ending hunger, encouraging literacy and education, and championing community initiatives which benefit disadvantaged children. You can learn more about how Pappas supports the communities we serve as well as where to send your proposal by clicking here.
- Do you have nutritional information for your food?
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Answer:
At this time, we do not publish nutritional information. However, we do strive to offer our Guests outstanding service, including accommodating dietary requirements. Please share your dietary restrictions or special requests with your server and they will help you determine which items are appropriate for you to order. We will do our best to accommodate you.
- I'm planning a party at my house. Can I get it catered by Pappas Bar-B-Q?
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Answer:
In Houston, we offer delivery service for many of our concepts through Pappas Delivery between 8am and 5pm, Monday through Friday. For more information, including menus and pricing, visit PappasDelivery.com.
In Dallas, we offer catering through Pappas Catering. For more information, including menus and pricing, go to PappasCatering.com.
Pappas Bar-B-Q also offers a range of party packages you can order through our To-Go service that can feed any size party, from 4 to 400 people. To find out more, use our restaurant locator to find the closest Pappas Bar-B-Q to you and then click on the To-Go menu.
- Do you ship food?
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Answer:
No, we do not currently ship food. We only use the freshest ingredients; therefore, many of the Pappas Bar-B-Q menu items are not conducive to shipping.
- Do you offer franchise opportunities?
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Answer:
All Pappas Bar-B-Q restaurants are owned and operated by Pappas Restaurants, Inc. We are a private, family organization owned by Harris and Chris Pappas. We do not offer franchising.
- How can I find out about specials and promotions from Pappas Bar-B-Q?
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Answer:
Join our E-Mail Club for periodic messages regarding news, promotions and special offers from Pappas Bar-B-Q. And don't forget to find us on Facebook!
- What kind of wood do you use?
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Answer:
We use a combination of Hickory and Mesquite woods to give our Guests the taste of real Texas barbecue. Hickory gives off a light smoke that adds sweetness, while the Mesquite creates a heavier smoke that gives our meats that little extra bite. Our flavor profile offers a slightly sweet smoke that truly complements the high quality meats we serve.
- Who do I contact regarding real estate inquires?
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Answer:
Please direct all real estate inquiries to 713-803-5200 or email [email protected].
